Broadband Status Pages:
please note some parts of this page are out of date and will be updated soon
BT Broadband Service Status.
BT’s own status page, very rarely up to date, but a good place to start if you are experiencing problems.
Broadband Status (via Zen Internet).
Another useful resource for checking broadband faults.
Note: The notices on the Zen Broadband Status page are from their suppliers (not Zen faults or maintenance), and the fix/update dates and times provided are estimates and could be subject to change.
We recommend Zen Internet
We have been using Zen Internet (zen.co.uk) for over 10 years in Corfe Castle and have referred a number of friends and collogues — please note the link is a referral where we would both get a £25 gift voucher if you sign-up to one of Zen’s packages.
Broadband Speed Tests:
SpeedTest.net
There is also SpeedTest.net, which has a more graphical interface, and give addition information.
BT Speet Tester
This is the official BT speed test.
Only use this after informing your ISP that you have a problem. Ideally your ISP should ask you to use it, if not, ask them if they would like you to!
Notes for using the BT Speed Tester:–
You only really need your Phone No for the first part of the test, and then your Broadband User Name (usually [YourPhoneNo]@[YourISP]) for the second part. Do not click away from the window or try and look at another website while running the test, as it will cancel and start again. Also, only run 1 test an hour, BT require 3 tests to be run before they can tell if there is a problem.
Exchange Checking:
Quick links to local Exchanges which will show the features and services offered in that area.
SamKnows — Uk Broadband and Exchange info
SamKnows has been providing UK broadband availability information via their since 2003, and is a great source for information about Broadband and Exchanges in the UK.