Author archives: David

Degraded service reported in Swanage/Inconsistent speed in Worth Matravers

2 Comments on Degraded service reported in Swanage/Inconsistent speed in Worth Matravers
Degraded service reported in Swanage/Inconsistent speed in Worth Matravers
BT have issued a Major Service Outage (MSO) for the Swanage exchange (degraded service) - anticipated clear time is 16:36. Download speed in Worth Matravers is inconsistent at this time. I'm also seeing inconsistent ping times and occasional packet loss. Hopefully it is related to the Swanage MSO. Monday and...

Fluctuating download speed

Fluctuating download speed
Download speed remains inconsistent and is fluctuating wildly. Nineteen hours have passed since the latest Major Service Outage (MSO) was cleared by BT (we haven't heard back from our ISP regarding the Planned Engineering Work). Results of a BT speed test run just after 8 p.m.: Test1 comprises of Best Effort Test...

BT have acknowledged that there is a fault at a local exchange

1 Comment on BT have acknowledged that there is a fault at a local exchange
BT have acknowledged that there is a fault at a local exchange
There is an acknowledged fault at a local exchange which is currently affecting some users in the Purbeck area. We received this update from our Internet Service Provider (ISP). British Telecom (BT) have issued a Major Service Outage (MSO) at the exchange, with the reference of PW124654.They'll be working there tonight...
Purbeck Broadband