Category Archives: Broadband

Broadband problems 3rd January 2013

Posted on January 3, 2013 by David

BT have confirmed there is/was a problem with broadband that has affected the 01929 dialling code. The problem should be resolved by 6.25. If you are still having problems, try restarting (power off/on) your modem/router. Broadband Problem in the Reading … Continue reading →

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Loss of Service at Corfe Castle Exchange

Posted on December 17, 2012 by David

16/12/2012 22:53 BT report loss of service for some 01929 and 01305 broadband users, estimated fix is 2 hours #CorfeCastle #broadband 17/12/2012 00:53 Fixed If you still have problems or no broadband, try restarting your modem or router.

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Loss of Service Worth Matravers and Corfe Castle (Again)

Posted on August 3, 2012 by David

There is another MSO (Major Service Outage) affecting broadband users who connect to the Worth Matravers and Corfe Castle exchange(s). It sounds like there is another hardware fault, possible similar to the fault last month on the 9th July Degraded … Continue reading →

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Planned Engineering Work 17th July 2012

Posted on July 11, 2012 by David

There is planned engineering work scheduled for the 17th July 2012. In theory it will not affect users, but if you discover you have no internet access after the work, first restart (turn off/on or unplug) your Router. Contact your … Continue reading →

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Degraded Broadband Service

Posted on July 9, 2012 by David

There is currently a problem with broadband that is affecting users in the Isle of Purbeck. WORTH MATRAVERS & CORFE CASTLE MUX 101 : DEGRADED SERVICE Incident Details: At the moment some of your Broadband End Users may be experiencing … Continue reading →

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Broadband Outage 29 March 2012

Posted on March 29, 2012 by David

There was a blip in the night (00.30am — 02.30am approx) where some users had no broadband (this appears to be nation wide). My ISP confirmed BT Wholesale had an outage over night and several other ISPs (internet service providers) … Continue reading →

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Interleaving Broadband in Church Knowle and Kimmeridge

Posted on March 17, 2012 by David

We are hearing from more and more users who are experiencing very slow Broadband, particularly users who connect to the Corfe Castle exchange — we have had reports from PlusNet, Mad as a Fish and Virgin users in Church Knowle, … Continue reading →

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Swanage Exchange Upgrade 2012

Posted on March 17, 2012 by David

The Swanage Exchange was upgraded earlier this year and now supports 21CN WBC. This means broadband users should get much faster download and upload speeds. Some users might get close to 24Mbps, but most will probably see double their existing speed. What … Continue reading →

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Fluctuating Broadband Speed (Again)

Posted on October 30, 2011 by David

A lot of people (possibly everybody) in the Purbeck Area are experiencing wild fluctuations in broadband speed again. To be fair, broadband speed results are never the same from one test to the next, but over the last three to … Continue reading →

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Tiscali customers frustrated by move to TalkTalk

Posted on December 17, 2010 by David

Tiscali customers are facing a second day of frustration as their phone lines are moved/migrated to TalkTalk. Purbeck Broadband has heard from a number of customers who have no phone or broadband service. When speaking to customer support, they are … Continue reading →

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