Category Archives: Broadband

Broadband Outage 29 March 2012

There was a blip in the night (00.30am — 02.30am approx) where some users had no broadband (this appears to be nation wide). My ISP confirmed BT Wholesale had an outage over night and several other ISPs (internet service providers) … Continue reading

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Interleaving Broadband in Church Knowle and Kimmeridge

We are hearing from more and more users who are experiencing very slow Broadband, particularly users who connect to the Corfe Castle exchange — we have had reports from PlusNet, Mad as a Fish and Virgin users in Church Knowle, … Continue reading

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Swanage Exchange Upgrade 2012

The Swanage Exchange was upgraded earlier this year and now supports 21CN WBC. This means broadband users should get much faster download and upload speeds. Some users might get close to 24Mbps, but most will probably see double their existing speed. What … Continue reading

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Fluctuating Broadband Speed (Again)

A lot of people (possibly everybody) in the Purbeck Area are experiencing wild fluctuations in broadband speed again. To be fair, broadband speed results are never the same from one test to the next, but over the last three to … Continue reading

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Tiscali customers frustrated by move to TalkTalk

Tiscali customers are facing a second day of frustration as their phone lines are moved/migrated to TalkTalk. Purbeck Broadband has heard from a number of customers who have no phone or broadband service. When speaking to customer support, they are … Continue reading

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Broadband Outage 29/30 November 2010

Last nights Broadband outage that affected (some?) users in the Isle of Purbeck, appears to have been caused by planed engineering work in Reading by BT. The outage lasted around two hours and appears to have come back on at … Continue reading

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The BT Superfast Broadband Lottery

On Monday (4th October 2010), BT announced Race to Infinity, a competition allowing members of the public and businesses the chance to vote for superfast fibre broadband to be installed at their exchange. What is the Race to Infinity? The … Continue reading

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Tip: Things to try if you have Broadband Problems

We have put together a quick list of things to try if you are having problems with your Broadband. Link: Things to try if you have Broadband Problems. The list is by no means complete, so we will add more … Continue reading

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We need your help!

If you are a resident of Purbeck (particularly if you are on the Corfe Castle or Worth Matravers telephone exchanges, though the problems may be more widespread) and are experiencing problems with your broadband connection (mainly fluctuating and inconsistent download speed … Continue reading

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Broadband Testers Required

Hi, we are looking for volunteers who can ideally test their Broadband Speed and Ping Times* on a daily basis. As you will have noticed, there has been an ongoing problem in the Purbeck area since December 2009, possibly even … Continue reading

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